 What purpose does a funeral serve?
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It is the customary way to recognize death and its
finality. Funerals are recognized rituals for the living
to show respect for the dead and to help survivors begin
the grief process.
 What do funeral directors do?
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Funeral directors are caregivers and facilitators. They meet with the family to determine their needs and present to the family the range of choices that will reflect their wishes. .
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Funeral directors are listeners, advisors and supporters.
They have experience assisting the bereaved in coping with
death. Funeral directors are trained to answer questions
about grief, recognize when a person is having difficulty
coping, and recommend sources of professional help.
Funeral directors also link survivors with support groups
at the funeral home or in the community.
 Why have a public viewing?
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Many grief specialists believe that viewing aids the grief
process by helping the bereaved recognize the reality of
death. Viewing is encouraged for children, as long as the
process is explained and the activity voluntary.
 What is the purpose of embalming?
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In our view, the primary purpose of embalming is for presentation of the deceased, to create an appropriate final visual memory of the deceased for the family and their friends. The process also sanitizes and preserves the body, retards the decomposition process, and enhances the appearance of a body disfigured by traumatic death or illness.
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Embalming makes it possible to lengthen the time between
death and the final disposition, thus allowing family
members time to arrange and participate in the type of
service most comforting to them.
 Does a dead body have to be embalmed?
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No. Most states, however, require embalming when death was
caused by a reportable contagious disease or when remains
are to be transported from one state to another by common
carrier or if final disposition is not to be made within a
prescribed number of hours.
 Isn't burial space becoming scarce?
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While it is true some metropolitan areas have limited
available cemetery space, in most areas of the country,
there is enough space set aside for the next 50 years
without creating new cemeteries. In addition, land
available for new cemeteries is more than adequate,
especially with the increase in entombment and multi-level
grave burial.
 Is cremation a substitute for a funeral?
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No, it is a choice of final disposition. You can bury an urn just the same as a casket. It is only a choice for a family to decide what is more appropriate. You can have a wake or visitation and/or a funeral before or after cremation. In fact it creates more flexible opportunities for a family if cremation is what they prefer.
 Is it possible to have a traditional funeral if someone
dies of AIDS?
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Yes, A person who dies of AIDS-related illness is entitled
to the same service options afforded to anyone else. If
public viewing is consistent with local or personal
customs, that option is encouraged. Touching the
deceased's face or hands is perfectly safe.
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Because of grief experienced by survivors may include a
variety of feelings, survivors may need even more support
than survivors of non-AIDS-related deaths.
 How much does a funeral cost?
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The average cost of a funeral from NFDA's 1997 General
Price List survey is $4,782 for an adult funeral. This
includes a professional service charge, transfer-of
remains, embalming, other preparation, use of viewing
facilities, use of facilities for ceremony, hearse,
limousine, and casket. The casket included in this Price
is an 18-gauge steel casket with velvet interior which may
or may not be the most common casket chosen. Vault,
cemetery and monument charges are additional.
(Source: 1997 NFDA Survey of Funeral Home
Operations.)
 Why are funerals so expensive?
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When compared to other major life cycle events, like
births and weddings, funerals are not expensive. A wedding
costs at least three times as much; but because it is a
happy event, wedding costs are rarely criticized.
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A funeral home is a 24-hour, labor-intensive business,
with extensive facilities (viewing rooms, chapels,
limousines, hearses, etc.), these expenses must be
factored into the cost of a funeral.
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Moreover, the cost of a funeral includes not only
merchandise, like caskets, but the services of a funeral
director in making arrangements; filing appropriate forms;
dealing with doctors, ministers, florists, newspapers and
others; and seeing to all the necessary details.
 What recourse does a consumer have for poor service or
overcharging?
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The family has every opportunity before the arrangements are fulfilled to see what the charges will be and can change to another funeral home if they feel unjustly treated.
 Is it right for Funeral Directors to make a profit?
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Funeral directors look upon their profession as a service,
but it is also a business. Like any business, funeral
homes must make a profit to exist. As long as the profit
is reasonable and the services rendered are necessary,
complete, and satisfactory to the family, profit is
legitimate. Every Funeral Director will have their own priorities. Only by meeting with your Funeral Director will you know what he holds as his values.
 Who pays for funerals for the indigent?
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Other than the family, there are veteran, union, and other
organizational benefits to pay for funerals, including, in
certain instances, a lump sum death payment from Social
Security. In most states, some form of public aid
allowances are available from either the state, county, or
city or a combination.
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Most funeral directors are aware of the various benefits
and know how to obtain them for the indigent. However,
funeral directors often absorb costs above and beyond what
is provided by agencies to insure the deceased a
respectable burial.
 Do Funeral Directors take care of bereaved?
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Aftercare programs and help the family with many responsibilities a family may have following the death, but not a substitute for a grief counselor or mental health professionals
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